Privacy Policy
Last updated: 13 October 2026
This policy explains how [Legal business name], operating as AKumen PubSolutions (we, us), handles your personal data, in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Data we collect
Your name, WhatsApp or phone number, optional email, institution, subject area, paper stage, target index and message. If you become a client, we also receive the manuscripts and documents you share. Basic technical data such as device and pages visited may be collected through browser features or analytics tools.
Why we use it
- To reply to your enquiry and prepare a quote.
- To deliver the services you request.
- To send updates about your work.
- To improve this website and meet legal obligations.
Your manuscripts
Manuscripts and research files are used only to deliver the agreed work. We share them only with you, with journals you choose to submit to, and with service providers who need access and are bound by confidentiality.
Sharing
We do not sell your data. We may use trusted providers for messaging (such as WhatsApp), hosting, analytics and payments.
Retention
We keep data only as long as needed for your enquiry or service and to meet legal requirements. Retention period: [add period]. You can ask us to delete your data, subject to the law.
Your rights
You may ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Grievance officer: [name, email].
Security
We use reasonable safeguards to protect your data. No online system is completely secure.
Children
Our services are not directed at people under 18.
Changes
We may update this policy and will change the date above when we do.